Engagements are scoped after discovery. Proposals consider process complexity, users and roles, data quality, integrations, security requirements, operational risk and expected business impact.
North OS spine
Product engineering for critical operations
Each layer is custom, but the operating discipline stays consistent: source-of-truth data, API contracts, roles, audit history and governed AI boundaries.
northos.app/Business Dashboard
Live model
Executive KPIs
Business Dashboard
All customersTerritoryThis weekManager
7
priority KPIs
1.2k
throughput
34
backlog
Trend
+18%
Manager view
Customers92%
Activities74%
Appointments63%
Revenue48%
01Architecture-led engagement
Custom CRM & Sales Operations
Customer records, territories, opportunities, field workflows, dashboards and role-aware access.
northos.app/Custom CRM
Live model
Sales operations
Custom CRM
All customersTerritoryThis weekManager
Intake
Lead
Qualify
Qualified
Review
Proposal
Approve
Decision
Deliver
Won
Sales operationsStatusWorkflow
AD
Alpine Distribution
North territory
Proposal
Qualified
NT
Nordline Trade
West territory
Follow-up
In review
MP
Meridian Partners
Enterprise segment
Qualified
Approved
AP
Atlas Professional
Services segment
Active
Next action
02Scoped after discovery
Customer Care & Service Platforms
Structured intake, SLA workflows, technical knowledge and human-approved AI assistance.
northos.app/Customer Care OS
Live model
Support operations
Customer Care OS
OpenEscalatedAI suggestedApproved
SLA queueSLA · owner
00:42
Product anomaly
Knowledge suggestion available
SLA watch
01:58
Technical question
AI draft ready
Review
03:12
Missing documentation
Context search completed
Open
-04:20
Account access
Approval needed
Escalate
96%
SLA met
18
cases in review
03Project-based
Business Operations Platforms
Proprietary workflow software built around the company's real process, roles and source of truth.
northos.app/AI Agents
Live model
Governed AI
AI Agents
✓Read
✓Extract
✓Search
4Draft
5Approve
Extraction confidence
Customer96%
Intent88%
Priority72%
Human approval
waiting
AI prepares. Your team decides.
ApproveReview
04Scoped after discovery
Governed AI Automation
Classification, extraction, routing and draft actions inside explicit approval boundaries.
northos.app/Intake Automation
Live model
Intake
Intake Automation
InboundMissing dataRouteApprove
SLA queueSLA · owner
00:42
Email request
Structured intake created
Routed
01:58
WhatsApp request
Missing data detected
Review
03:12
Form submission
Approval required
Pending
-04:20
Audit trail
Action recorded
Logged
96%
SLA met
36
requests structured
05Architecture-led engagement
Data, API & Integration Architecture
Canonical data models, APIs, webhooks and integrations designed for maintainability and portability.
northos.app/Business Dashboard
Live model
Executive KPIs
Business Dashboard
All customersTerritoryThis weekManager
7
priority KPIs
1.2k
throughput
34
backlog
Trend
+18%
Manager view
Customers92%
Activities74%
Appointments63%
Revenue48%
06Project-based
Internal Command Centers
Operational visibility across approvals, incidents, deployments, projects and persistent context.
northos.app/Command Center
Live model
Executive control
Command Center
TodayPendingIncidentsMemory
Operations map
live
activewatch
Approval queue
Approval queue
Business-critical action
High
Incident review
Monitoring signal grouped
Open
Deployment plan
Preview validated
Next
07Project-based
Booking & Property Operations
Reservations, cleaning, owner visibility, costs and guest operations in one controlled workflow.
northos.app/Booking OS
Live model
Booking operations
Booking OS
TimelineCleaningMaintenanceOwner
MTWTFSS
FVFV
HLHL
ASASAS
7
turnovers
upcoming turnovers
Fjord View HouseReady
Harbour LoftSynced
08Scoped after discovery
Software Modernisation & Project Rescue
Technical assessment, architecture recovery and focused remediation for systems that need a stable path forward.
northos.app/Infrastructure Monitoring
Live model
Runtime health
Infrastructure Monitoring
ProductionPreviewQueuesRecovery
Clients
8ms
Edge
24ms
API
41ms
Services
62ms
Data
12ms
ServiceStatusThroughput
Edge
Request routing
Healthy
API layer
Validated operations
Stable
Queues
Background processing
Active
Monitoring
Incident visibility
Watch
74%
governed
Controlled
Approval gates
Traceable actions
09Ongoing engineering partnership
Continuous Engineering & Care
Monitoring, maintenance, documentation and planned product evolution after production rollout.
